Cybercrime has risen significantly in the past few years, causing millions in losses for large corporations and for small-and-medium-sized businesses all over the world.
CEO fraud is just one of the many methods perpetrated by organized crime to defraud businesses. The FBI reported losses of $1.2 billion worldwide from 2013 to 2015, with the victim count nearing 12,000. Perpetrating these types of crimes is quite simple: all that’s needed is an email with malware for criminals to set up an espionage operation, with those affected being unaware of it. They appeal to the secrecy offered by trusted staff of the business in question, and following a series of information exchanges, they can make off with anywhere from $60,000 to $200,000, sometimes doing so on multiple occasions before being discovered.
One of the problems facing companies is the business culture surrounding this relatively new form of crime. One example of this is that transactions nowadays take place in a nearly automated and virtual fashion. Recognizing phishing attempts and malware is made difficult with the use of mobile devices and the absence of a human element in a company’s transactions and operations.
Businesses have been taken aback when confronted with this situation and focus on profit-and-loss solutions, and not on the problem at its roots. How can a change in cybersecurity culture within the company, among its employees and management, etc. be achieved? By gamifying and getting them directly involved in the company’s cybersecurity policies. It’s not enough for employees to be able to spot a phishing email. If they are also publicly recognized for doing so, they won’t see it as another job, but as an action that results in professional and personal benefit.
By giving them recognition and incentive for attending cybersecurity training courses, for reporting emails or suspicious activity, or for implementing strategies, among other things, they can create meaningful change in the way that these situations are perceived.
In summary, doubling employee benefits from cybersecurity-related sales will help get them truly engaged and working as a team for the greater good.